SMARTERMAIL Email Service

Easy, intuitive applications for businesses large and small

SmarterMail Email Setup

Configure a SmarterMail account in Outlook as IMAP or POP Account

Follow the below steps to create an Outlook POP3 or IMAP account:

In Outlook, go to File, Click the Info tab

  1. Click Add Account
  2. Click Manually configure server settings or additional server types radio button.
  3. Click Next.
  4. Click the Internet Emailradio button.
  5. Click Next.

Enter the following information:

  1. Your Name: <Display Name you want to use, i.e., Joe Smith>
  2. Email address: <Full email address, i.e., username@your_domain_name.com>
  3. Incoming Server: mail.ecrewmail.com
  4. Outgoing Mail server: mail.ecrewmail.com
  5. User name: <Full email address, i.e., username@your_domain_name.com>
  6. Password: <Your email account password>

Configure SMTP Authentication

  1. Click on More Settings.
  2. Navigate to Outgoing Server Tab
  3. Check “My Outgoing Server requires SMTP Authentication”.
  4. Click OK.
  5. Click on More Settings
  6. Click on Advanced
  7. For POP3 connection use port 995, for IMAP connection use port 993.
  8. Check “This server requires an encrypted connection (SSL)”.
  9. Click OK.
  10. Outgoing SMTP server, use port 465
  11. Use the following type of encrypted connection, select Auto
  12. Click OK.

Smartermail Setup for iPhone

Follow these steps to create a IMAP connection to an iOS device:

  1. On the iPhone, tap Settings.
  2. Tap Mail, Contacts, Calendars.
  3. Tap Add Account.
  4. Tap Other.
  5. Tap Add Mail Account.
  6. Complete the Name, Address (email address), Password and Description fields.
  7. Click Next.
  8. Ensure IMAP is selected.
  9. Enter your incoming mail server information:
    • Hostname: mail.ecrewmail.com.
    • Username: is your full email address
    • Password: is the same password used to access webmail.
  10. Enter your outgoing mail server information:
    • Hostname: mail.ecrewmail.com
    • Username: is your full email address
    • Password: is the same password used to access webmail.
  11. Tap Next.
  12. The iPhone will attempt to establish an SSL connection to your IMAP and SMTP servers.
  13. Tap the account you just added (identified by your email address)
  14. Scroll down and tap the SMTP button.
  15. Select the server you just added, identified by the hostname from step 9.
  16. Select ON for Use SSL.
  17. Select Password for Authentication
  18. Select 465 for Server Port.
  19. Tap the SMTP button to go back.
  20. Tap your email address to go back.
  21. Tap Advanced.
  22. Scroll down to Incoming Settings.
  23. Select ON for Use SSL.
  24. Select Password for Authentication.
  25. Select 993 for Server Port.
  26. Tap your email address to go back.
  27. Tap Mail to go back.
  28. Tap the Home button.
  29. Tap the Mail App to check your configuration.

Settings for POP3 connection:

  1. On the iPhone, tap Settings.
  2. Tap Mail, Contacts, Calendars.
  3. Tap Add Account.
  4. Tap Other.
  5. Tap Add Mail Account.
  6. Complete the Name, Address (email address), Password and Description fields.
  7. Click Next.
  8. Ensure POP is selected.
  9. Enter your incoming mail server information:
    • Hostname: mail.ecrewmail.com
    • Username is your full email address
    • Password is the same password used to access webmail.
  10. Enter your outgoing mail server information:
    • Hostname: mail.ecrewmail.com
    • Username is your full email address
    • Password is the same password used to access webmail.
  11. Tap Save.
  12. The iPhone will attempt to establish an SSL connection to your POP and SMTP servers.
  13. Tap the account you just added (identified by your email address).
  14. Scroll down and tap the SMTP button.
  15. Select the server you just added, identified by the hostname from step 9.
  16. Select ON for Use SSL.
  17. Select Password for Authentication
  18. Select 465 for Server Port.
  19. Tap the Done button to go back.
  20. Tap your email address to go back.
  21. Tap Advanced.
  22. Scroll down to Incoming Settings.
  23. Select ON for Use SSL.
  24. Select Password for Authentication.
  25. Select 995 for Server Port.
  26. Tap your email address to go back.
  27. Tap Done to go back.
  28. Tap the Home button.
  29. Tap the Mail App to check your configuration.
 

Smartermail Setup for Android

Settings for IMAP connection
  1. Open your Android E-Mail applications
  2. Select My Accounts
  3. Select Add account
  4. Select Email
  5. Select OK
  6. Enter an account name (can be anything)
  7. Enter your name, e-mail address and password
  8. Click Manual Setup
  9. Select IMAP account
INCOMING SERVER
Username: Enter your FULL email address (IE:: myname@mydomain.com)
Security type: SSL
Port: 993
    
OUTGOING SERVER
Security type: SSL
Port: 465
Authentication required before sending email: YES
Username: Enter your FULL email address (IE:: myname@mydomain.com)
Password: Enter your e-mail account password
Click SIGN IN
 
Settings for Android POP3 connection
  1. Open your Android E-Mail applications
  2. Select My Accounts
  3. Select Add account
  4. Select Email
  5. Select OK
  6. Enter an account name (can be anything)
  7. Enter your name, e-mail address and password
  8. Click Manual Setup
  9. Select POP3 account
INCOMING SERVER
Username: Enter your FULL email address (IE:: myname@mydomain.com)
Security type: SSL
Port: 995
    
OUTGOING SERVER
Security type: SSL
Port: 465
Authentication required before sending email: YES
Username: Enter your FULL email address (IE:: myname@mydomain.com)
Password: Enter your e-mail account password
Click SIGN IN

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